1. Introduction

AI Real Estate Listing Writer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and email address when you create an account
• Payment information for subscription services
• Property details you input for listing generation
• Communications with our support team

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• IP address and device information
• Browser type and version
• Usage patterns and preferences
• Log data including access times and pages viewed

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Generate AI-powered listing descriptions
• Process payments and manage subscriptions
• Send service-related communications
• Improve our Service and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We work with trusted third-party providers to operate our Service, including:

• Cloud hosting providers (Vercel)
• Database providers (Supabase)
• Payment processors (Stripe)
• AI service providers (OpenAI)
• Analytics providers (PostHog)
• Email service providers (ConvertKit)

4.2 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure coding practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill legal obligations. Specific retention periods include:

• Account information: Until account deletion
• Generated listings: 2 years after creation
• Usage data: 1 year for analytics purposes
• Payment records: As required by law

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your information
• Update or correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of promotional communications
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. State-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

European Residents (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation.